I Love Adventures - FAQ's

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Frequently Asked Questions

Trip Style

Which style of trip is right for me?

Our three styles of travel – Basic, Classic and Comfort – cover a whole gamut of travel experiences. To find out which one has ‘You’ written all over it, Visit our Trip Styles page. Also specifics on accommodation and transport are in the overview of the trip you are interested in.

What is physical rating?

The trips are rated from 1-5 to give you an idea of level of activity and fitness for the trip .Specific details vary on each trip and more information is provided in the trip notes of every itinerary. A general guideline is as follows:

Level 1- indicates a leisurely pace with no previous experience required.

Level 3 - indicates a moderate level of activity with a general fitness level.

Level 5 - trips are pretty hardcore. You need to be fit and may need to train before departing on this type of adventure.

Travelling with Children

Does I Love Adventure have family trips?

I love adventures in conjunction with our partners offer a wide range of family adventures around the globe. The minimum age (for Family trips) varies depending on destination, a set minimum age ensures that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum age.

Group Trip Information

Who are I love adventure travellers?

I Love Adventures’travellers are people with a yearning to get off the beaten track. Whether you're travelling solo, with a group of friends, or are aged 18 or 70, there is an adventure to suit your interests and comfort level. Each adventure has a physical and cultural grading to help you decide if the trip is right for you.

No special skills are required for most adventures, just a sense of adventure and a curiosity about the world. Even the camping adventures no previous experience is required; the tents are easy to set up, even for first-time campers.

How many people will be on my trip?

Good things come in small packages, which is why group size are kept down. This means groups are small enough to remain flexible as you thread your way through communities without intimidating the locals. On most of the trips you’ll be part of an intimate group of 12-16 people, though group sizes are on average 10 people. Overland trips are in purpose-built vehicles that can carry up to 24 travellers.

Are there age restrictions on your trips?

An adult must accompany all children under the age of 18. Younger children are allowed on our Family trips and Short Break Adventures, but check each trip for its minimum age, which is located on the trip’s overview page on the website.

Most of our trips don’t have a maximum age limit, but a Self-Assessment Form is required for all passengers 70 years and over.

Who will be my group leader?

While we can’t tell you who your leader is prior to departure, we can tell you they will be awesome.Theleaders are experts in their regions, some because they’ve been travelling there for years, others because they’re locals and can’t wait to show you their backyard. On longer journeys, or ones that travel through more than one country, you may change leaders part way through – but this just means double the awesomeness.

Can I just do part of the trip?

Although you won’t be reimbursed for any portion of the trip unused, you can opt to sign off the trip if you need to leave a day or so earlier. If you let us know before travel that you’ll be arriving late or need to leave before the trips ends, we will notify the team on the ground to best accommodate your requirements.

Can I make any changes to the itinerary of my group trip, either before or during the trip?

Please make sure you are happy with your group trip itinerary before booking because we are unable to change them for individual travellers. However, if you and a group of friends, colleagues or even your school would like your own personally designed itinerary, get in contact with our very talented Private Groups; they can tailor an itinerary just for you.

Can I add an extra night on the beginning or end of my group trip, either before or during the trip?

You sure can. Just ask the travel specialist at the time of booking.

Single Travellers

I’m travelling alone – is that OK?

It sure is, manytravellers join because they are travelling solo and want to meet and share experiences with like-minded people.

If I am a single traveller will I be charged a single supplement?

All the accommodation is on a twin share basis and, if you are travelling on your own, you will be sharing a room with another traveller of the same sex. Some tours have an optional single supplement which allows you to book a room on your own at a nominal charge.The cost and the details vary by trip, so please refer to each trip summary page for details

Weather (When to travel)

For general weather information we suggest you visit http://www.worldweather.org Best time to travel suggestions for a particular trip can be provided by the travel specialist. Just call and ask!

Food & Drink

I have special dietary requirements – will they be catered for?

We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information onto the principal trip provider who will advise your leader. It is also a great idea to bring a card with your dietary requirements written in the local language for those times you are eating away from the group.

What will the food be like on my trip?

Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat with the group or branch out on your own - this means you can eat to suit any budget or desire.

Optionals

What are optional activities? Where can I find details on optional activities?

The trips always offer a bunch of exciting optional activities. When you arrive at each destination, your leader will brief you on your options and help you book them. If you are keen to plan ahead, the Trip Notes often have a list of included and optional activities under each day in the itinerary. You’ll also find more options on the ground, which your leader will advise you of at the time.

Do I book and pay for optional activities now or during the trip?

In most cases, optional activities are booked and paid for on the ground. This allows you the flexibility to change your mind as you relax into travelling mode and meet friends. There are a couple of exceptions to this: Rio Carnival extras, balloon safaris in Africa and our Urban Adventures. These will all need to be booked prior to departure to secure the activity. Chat to us about this.

Can I opt out of certain activities if I want to?

Absolutely. If there are included or optional activities that you don’t wish to participate in, you can do your own thing instead. The exception to this is when you are trekking or travelling from one destination to the next. Please note that if you choose to opt out of an included activity, no reimbursement can be made.

On your awesome adventure!

Arrival Information

What time can I check in?

Check-in times can vary from hotel to hotel and region to region. Generally, they are between midday and 2pm. If you do arrive earlier, you’ll be able to store your luggage with the hotel and head out to explore for a couple of hours.

Can I request an early check-in?

We can’t confirm an early check-in, but our sales team can assist in booking you a night of pre accommodation at the same hotel. If you don’t wish to pay for the extra night, you can try your luck locally (they may let you in early if the room is free) or you can store your luggage.

Are airport transfers included in the trip price? If not, how much will a taxi cost from the airport? If not, how do I get to and from airports?

Airport transfers are not usually included in your trip price. For more information on your arrival, refer to the ‘Joining Point instructions’ in your Trip Notes. Here, we often indicate the price you can expect to pay for a taxi from the airport to the hotel. The cost of the transfer will inevitably be more expensive than a taxi, but it is important to remember that you are paying for a private service and a trusted driver who will offer the security travellers often desire when they arrive into a foreign country.

What is the name of the hotel where my trips starts?

This information can be found in your Trip Notes under ‘joining point hotel’.

Activities

Can I opt out of certain activities if I want to?

Absolutely. If there are included or optional activities that you don’t wish to participate in, you can do your own thing instead. The exception to this is when you are trekking or travelling from one destination to the next. Please note that if you choose to opt out of an included activity, no reimbursement can be made.

How difficult is the trek on my trip?

The treks range from relatively easy to extremely difficult. The easiest way to determine if a trek is right for you is to check the ‘physical rating’ of the trip (this can be found on our website at the top of the trip’s overview page). If the rating is 1-3, it is manageable for those with a moderate level of fitness; those trips rated 4-5 will require a fit participant who has been training in the lead up to their trip.

Do I get any free time?

The beauty of travelling in a small group is that travellers are encouraged to explore at their own pace. When you get to a destination, your leader will offer options on what you can do. Some of the group will do one activity, others will opt for something completely different while others may just choose to lie in a hammock and read a book. Your Trip Notes have more details on what your trip’s itinerary and timeframes permit.

What if I arrive late and miss part of the trip?

If you know in advance that you will be arriving late, please let our sales staff know. We will notify the principal trip provider who will inform your leader, who will leave instructions with the hotel reception as to where to meet your group that night or the following morning.

If you plan to arrive a day or two into the itinerary (and our group has moved to a different destination), it will be your responsibility to ‘catch up’ with the group. If this happens, we will provide you with the most up-to-date information as to where your group will be and at approximately what time.

If you are late due to unforseen circumstances or flight delays, please call the emergency contact number located in the Trip Notes. We cannot reimburse you for any portion of the trip unused, but this can often be claimed on your travel insurance.

Amenities

Are there western toilets available?

Some trips have regular access to western toilets while others don't – it just depends on the areas you’re travelling in. As a general rule, the more remote the place the less likely you are to find western bathroom facilities.

Will I be able to do any laundry?

Along the way there are usually chances to do laundry, either through your hotel or using local services. Your leader will be able to let you know once you are on the trip.

Campsites

What facilities are at the campsites?

Our partners have a wide range of camping sites around the globe. They range from having all the creature comforts to bush camping on the plains of the Serengeti with limited facilities (though their amazing vistas make up for this). Most camps will have basic facilities at a minimum. Your Trip Notes will give you a clear indication of what to expect on your decided trip.

Hotels

Can you provide me a list of hotels we are staying at?

We are only able to provide information on your joining and finish point hotels, the details of which are listed in your Trip Notes. At the welcome meeting on Day 1, your leader may be able to provide you with this so you can email friends and family back home with the details.

Are hotels air-conditioned/ heated?

We want all passengers to be as comfy as possible so when you are headed to a hot climate, it is likely that you will either have a fan or air-con. Of course, if you are staying in remote areas or at homestays, you will need to expect the facilities to be a little more basic.

What standards of hotels should I expect?

The standard of hotel depends on the Trip Style you have chosen. Basic accommodation is generally budget (1-2 star), while Classic is budget or tourist class (2-3 star). On a Comfort trip you can expect tourist class (3-4 star).

Communications

What communication facilities will be available?

Communication facilities are always improving globally. Many hotels and public places have Wi-Fi so it’s usually possible to keep in touch with home every couple of days, if you so desire. In remote places (think Mali, Serengeti or the Sahara) or on treks or homestays, you will not be able to communicate as readily. Your leader will usually give you the heads up before you leave a place so you can send a quick email or two.

Phone cards are easy to get your hands on; just make sure your phone is unlocked before you travel. Or in many countries, the cheapest way to make a phone call is at an internet cafe.

How can friends and family contact you?

Emergency contact details (for your destination) will be provided on your Trip Notes

Will my mobile work?

We can never guarantee your phone will work as desired, as many of our destinations are out of the way and you may have limited coverage. Chat to your phone provider before you leave about global roaming and the costs involved, and get their advice on the coverage you’ll receive in the places you’re travelling in. Alternatively, you can usually pick up a local sim card on the cheap (just make sure you phone is unlocked!).

Will I get internet coverage?

Some places have Wi-Fi hot spots everywhere and other places will have no coverage at all. If you stumble into the latter, take the rare chance to just sit back and get to know your fellow travellers the old-fashioned way.

Will I be able to charge my electrical appliances?

In most places you’ll be able to recharge your appliances at the hotel. We recommend you bring a travel adapter with you. On the Overland trips, most vehicles come with their own power supply and you should be able to recharge onboard. Be sure to bring an extra camera battery just in case.

Transport

What type of ground transportation is used?

If it moves there’s a good chance you’ll be riding on it. The trip programmetries to use as much local transport as possible, which means travelling on everything from a camel to a train or a bus. See your Trip Notes for the specific type of transportation used on your journey.

Will the coach be modern and comfortable?

This will depend largely on where you are travelling and on what style of trip. On a Basic trip in Asia, expect a local bus with no air-conditioning. On a Comfort or Original trip in South America, you will have reclining seats and sometimes even refreshments offered. Your Trip Notes will have details on what style of vehicle to expect, but please understand that travelling on public transport always throws us a few surprises.

Kitty

What trips may have a kitty and what is it?

On some of the Overland and Basic trips, the partners operate a 'kitty' system for our travellers. The kitty is a cash contribution to a central fund and overseen by the travellers and crew. It helps fund accommodation, camp meals or activities for the entire group. Contribution to the kitty is compulsory on some trips while voluntary on others – please refer to your specific Trip Notes for details. Please check for the up-to-date amount 48 hours prior to your trip commencement.

Tipping Information

Is tipping commonplace in other parts of the world?

Yes, in most places tipping is expected. At your welcome meeting, ask your leader about the local custom and advice on how much is recommended at restaurants or with local guides. At the end of your trip, you may also choose to tip your leader. Often the group will feel more comfortable doing this together so feel free to chat with your new mates about what you may like to contribute.

Preparing for your Trip

How to obtain Trip Notes

How do I obtain Trip Notes/itinerary for full details of my trip?

Every trip has a set of trip notes, which will be provided to you once your booking is confirmed. It gives you in-depth information about all aspects of your trip.

Travel Insurance

Do I need travel insurance?

Travel insurance is compulsory for all travellers and should be taken out at the time of booking. At a minimum, your travel insurance must provide cover against personal accident, death, medical expenses, emergency repatriation and personal liability, with a minimum coverage of US$200,000. We also strongly recommend it covers cancellation, curtailment and loss of luggage and personal effects. You must provide proof of your travel insurance on the first day of your trip; you will not be able to join the trip without it. Ask us for more details.

Visa Information

How do I find out about the visa requirements for the trip I am interested in?

Embassy websites in your home country will always have information about requirements, visa costs and will provide the required forms. Please contact the relevant local embassy.

Safety and Medical Information

I am concerned about the political stability of the country through which my trip will travel.

The safety of our passengers, leaders and operators is a major priority for us and our partners. With this in mind, our partners monitor world events very closely and make operational decisions based on informed advice from a number of sources, in particular the level of the Australian Government Department of Foreign Affairs & Trade (DFAT) travel advisory. If this advisory is at Level 4 'Do Not Travel' then trips will either cancel the trip or reroute the itinerary to avoid the areas concerned.

How safe are my belongings whilst on the trip?

While the principal trip providers take all the precautions to make sure your belongings are safe, you are travelling to some exciting destinations that are sometimes home to some pretty skilled thieves. Travel insurance is a must and a lockable bag or money belt will always help too.

What is the best way to carry money?

We recommend having access to money from a variety of sources – cash, cards and travel money cards are all commonly used. Check your Trip Notes for more country-specific information.

Will refrigeration be available for medicines? eg. Insulin

Availability of refrigeration cannot be guaranteed. As a general rule, many of the city hotels provide access to small fridges; however, outside of this, especially when trekking or in homestay environments, you cannot rely on access to refrigeration. Please be sure to advise us in advance if you are travelling with medication that requires refrigeration.

What are the medical and vaccination requirements?

Medical and vaccination requirements differ between nations and as we are not medical practitioners, we unfortunately cannot advise on this issue. Please see your local GP or travel doctor for details and advice about current vaccination requirements.

I am over 60 – do I need a medical certificate?

Our partners do not require a medical certificate for travellers over the age of 60. However, if you are over the age of 70 you are required to complete a Self-Assessment Form when booking your trip.

Currency Information

What is the currency in my destination? How much should I take in credit cards/cash? Can I use my credit card during my trip?

Our Trip Notes include a section on ‘Spending money’. Please refer to this for an idea on budgets. Travellers’cheques are not common practice anymore so it is a good idea to travel with a credit card and ATM card, or a bank issued ‘cash card’ specifically for travel. Having a couple of options will assure that you are covered if one doesn’t work. In certain countries it comes down to potluck if you can withdraw money. One day it’ll work, the next it won’t, but it will work for your friend… Go figure!

Visa cards are more widely accepted than Mastercard, particularly in Cuba where only Visa cards are accepted.

What to Pack

What type of luggage do you recommend I take?

On most trips you will be required to carry your own luggage, sometimes up stairs and on and off transport. We therefore recommend you travel with a backpack. For a full list of what to take on your adventure ask for our Ultimate Packing List.

Can I store excess luggage at the starting point hotel?

Most starting point hotels can store your excess luggage for you; however, this is at your own risk. Often a nominal fee is charged for this service. Of course, this is only an advantage if your trip is circular (i.e. returning to the same starting point).

Do I need to bring a sleeping bag?

There are only have a handful of itineraries where sleeping bags are required and these are generally trips that involve camping. When the trips use homestays, blankets are provided but some travellers feel more comfortable with their own sleeping bag or sleep sheet. This decision is a personal preference. Refer to your Trip Notes if you are unsure whether a sleeping bag is required.

What clothes and footwear should I take on treks?

On a more physical trip, hiking boots are definitely recommended. If the physical rating is under 3, hiking boots or sneakers/runners will be adequate. Many Intrepid treks will be hiking in near freezing environments so please be sure to research the climate and weather conditions at the time of year you will be trekking and pack accordingly. There is also a packing 'checklist' in your Trip Notes.

What essential documents do I need to take?

It’s important that you always travel with your current passport, visas, travel insurance and travel vouchers. For more information see our Ultimate Packing List.